Grinds Chart
Samplers
Colombia
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Frequently Asked Questions
What grind should I buy?
Take a look at our Grinds Chart just above the FAQ section on any product page, or at the top of our homepage.
Are you a non-profit or a coffee company?
We're both! Better Coffee is operated by the federally recognized 501(c)(3) non-profit Better People, Inc. We engage in this business as a way to raise funds for youth programs in underserved communities. Rather than keep profits, like a for-profit company would do, we donate all our profits to organizations trying to make the world a better place. Profit is defined as the amount that remains after all expenses and costs of doing business have been paid.
How big is the coffee industry?
Here are some cool coffee statistics you might not have heard before:
- The average U.S. coffee drinker consumes between two and three cups of coffee each day (Statista)
- In 2021, Americans consumed an estimated 3.3 billion pounds of coffee (Statista)
- Roughly 45% of all coffee drinkers in America who make their own coffee do so at home with a drip coffee machine (Statista)
- Single-cup coffee machines have increased in popularity and used 50% more now than they were in 2015 (National Coffee Association)
- A staggering 70% of all coffee consumed by millennials is in the form of specialty gourmet, espresso-based beverages (National Coffee Association)
Why should I join the Better Coffee Club?
According to Statista, the coffee industry is projected to bring in just under $100 billion in revenue in 2023.
Imagine how much better off the world would be, if even 1% of those funds were donated to youth programs in underserved communities!
We created Better Coffee to give everyone an easy way to increase their personal impact on the world, without making demands of their time, or negatively affecting their household budget.
Think about it. Most people are going to buy coffee anyway. Why not buy coffee from us, knowing that your purchase is making the world a better place? That's why we chose our name. Our coffee is Better, because it is making an impact. It does more than any other coffee on your supermarket shelf or anything you'll find at your neighborhood cafe.
How much is it join, and how do I sign up?
Joining is 100% free! Simply click "Our Coffee" from the main menu, choose your coffee/options and add to cart. Get up to 15% off instantly. You have complete control of your subscriptions. Just login to skip, reschedule, edit items or cancel deliveries at any time.
Can I cancel my membership at any time?
Yes, absolutely! You have complete control of your subscriptions. Login to skip, reschedule, edit items or cancel deliveries at any time.
How long does it take for me to get my order?
Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee, to allow sufficient time for degassing.
As a result, orders are typically delivered within 10 business days, door-to-door, from the date of purchase.
It takes us 1-5 business days to process your order, and another 1-5 business days for your order to be delivered by our shipping partner. All orders are assigned a tracking number, so you're always informed of delivery expectations.
What is your return policy?
We have two policies for our store: one for coffee and the other for merchandise.
Here is our full Refund Policy.
In short, we cannot accept returns of coffee for health and safety reasons. However, please contact us right away if there is a problem with your order and we'll do everything possible to make it right.
For merchandise orders, we happily accept returns of unworn/unused items within 30 days. Please read the full Refund Policy for more details.
Are there other ways I can donate to the work Better Coffee is doing?
Sure! If you'd like to give to our mission, simply click the "Donate" link in the main menu, then follow the prompts to add a donation to your cart and checkout. Thanks in advance for contributing to the lives of youth in underserved communities!
Are purchases tax deductible?
As per the Internal Revenue Services' federal tax code, purchases of our products are not tax deductible, because you are receiving a "good" in return for your money. If you'd like to make a tax deductible donation to Better People, Inc. which operates Better Coffee, please click the "Donate" link in the main menu, then follow the prompts to add a donation to your cart and checkout. Thanks in advance for contributing to the lives of youth in underserved communities!